| 1. How does product value calculate? |
It happens automatically:
Once you add the desired product and add to the cart your actual product value is calculated automatically. |
| Last updated - 2011-12-14 07:18:25 |
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| 2. How is shipping calculated? |
Shipping is charged by weight.
It is calculated automatically on checkout. |
| Last updated - 2011-12-14 08:01:12 |
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| 3. How much time do solid brass or Ashtadhatu Idols take to get ready? |
It takes 1 to 1 and half month:
If you desire to buy any idol you have give us one to one and half months time. You will have to pay before so that your order can be scheduled for processing. |
| Last updated - 2011-12-14 07:21:43 |
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| 4. How much time does it take the order to get ready? |
It takes minimum 20-25 days:
All our products are handcrafted thus it takes 20-25 days for the order to get ready before shipping. |
| Last updated - 2011-12-14 07:20:11 |
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| 5. How one knows order has been confirmed? |
Through an email:
After you have made the payment you will receive an order confirmation e-mail. |
| Last updated - 2011-12-14 07:09:35 |
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| 6. How to begin with buying of product? |
You have to register with our store:
You have to Create an account and sign up the membership form with all your name, address details and phone number. Please be careful all your details should be perfect so that it may not cause any hazard at time of billing or shipping your product. Be rest assured your information will not be shared with anyone. |
| Last updated - 2011-12-14 07:29:31 |
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| 7. How to check what new products are added? |
| There is a What's New box on the left sidebar below categories you can check there or on every new product that's added has a 'New' flashing in yellow on its right side |
| Last updated - 2011-12-14 07:28:28 |
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| 8. How to gather information of the product? |
You have to view the product details:
Once you have reached your desired category surf the product and click on the product you will get full detailed information of the product. |
| Last updated - 2011-12-14 07:13:53 |
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| 9. How to make a customized order? |
You have to contact us through email: sales@radhavallabh.com or use Contact Us
You have to tell us your products and requirements through email then our sales department will reply and help you out. |
| Last updated - 2011-12-14 07:36:42 |
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| 10. How to put Customer Testimonials? |
Click on Testimonials tab:
You have to scroll down to left sidebar and click on the Testimonials and you can add your views by filling out the form and click Continue. |
| Last updated - 2011-12-14 07:41:18 |
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| 11. How to put your Review on products? |
Click on the product page:
To put reviews on the products- you have to click on your desired product page, then log in and add your Review to the product by filling out the form and giving a star rating . |
| Last updated - 2011-12-14 07:39:16 |
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| 12. How to read Reviews and Testimonials? |
The optional tabs are on side bars:
To view reviews you can click on the Review tab on the right side bar and For Testimonials you have to click on the left side bar. |
| Last updated - 2011-12-14 07:43:49 |
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| 13. How to select make the product of your desired colour and size? |
You have to select given options:
The size and colour option consist of the default options shown in displayed product. If you want to a different colour and size to your desired product you have select the colour option and select your desired colour similarly go to the size option you have to select your desire size.
For e.g.:- If you are shopping for 6 inch idol Sri RadhaKrishna dress the product displayed is in blue in colour and size is of 4 inch idol. Then before buying you have to select colour option and enter the desired colour like yellow and change select the menu of size and select 6inch idol and then add the product to the cart.
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| Last updated - 2011-12-14 07:16:14 |
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| 14. How to view for products and categories? |
There are four modes of viewing the products:
Firstly- You can find a product category on the top left sidebar the white text highlights the categories and the blue text highlights the products.
Secondly- You can view them by clicking on the products displayed in the New Products box on the main index page.
Thirdly- Scroll down on the index page all categories are listed in the Multi Colourful box you can click on your desired category and surf the products inside.
Fourth- There is a search box in the right sidebar you search your desired products
by typing in the keyword or by the price range of products or by category.
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| Last updated - 2011-12-14 07:01:54 |
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| 15. How to view the website in your own language? |
Language option given:
There is a Multi- Language box on the right sidebar click on your desired country flag. |
| Last updated - 2011-12-14 07:31:17 |
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| 16. Order has not been processed? |
Payment not made:
No order will be processed until you make the payment. If you made the payment and then your order doesn’t go in process then please mail to the Sales Department. |
| Last updated - 2011-12-14 07:12:05 |
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| 17. What are payment options available? |
There are five payment options available:
1. PayPal Inc.
2. Bank Transfer.
3. Western Union Money Transfer.
4. Demand Draft.
5. Visa, Master Card, Discover, American Express (all Credit Card Payment via PayPal Inc.)
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| Last updated - 2011-12-14 07:23:23 |
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| 18. What is the buying process of the product? |
It's an automatic, safe and systematic process:
1. Sign up and become member.
2. Select desired products and add to cart.
3. Checkout to shipping option page.
4. Select shipping option then press continues.
5. Confirm your details and order.
6. Make your payment as your option. |
| Last updated - 2011-12-14 07:07:27 |
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| 19. What shipping options available? |
There are three shipping options available:
1. FedEx Inc./DHL - The order will take 5-7 days delivery time after dispatch.
2. Standard Courier services - The order will take 10-15 days delivery time after dispatch.
3. Indian Speed Post services - The order will take 25-30 days delivery time after dispatch. |
| Last updated - 2012-03-12 08:15:52 |
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| 20. Where do we ship? |
We ship to all countries.
Shipping is free to all customers within India. |
| Last updated - 2011-12-14 06:51:22 |
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| 21. Where to Follow or Contact us? |
There are two options available:
You can Follow our latest updates on Facebook page and Twitter or you can Contact Us through email or the form available on store. |
| Last updated - 2011-12-14 07:34:24 |
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